Terms of service

Terms of Delivery: Hesatek / Maxei Finland Oy

Seller: Maxei Finland Oy Business ID: 0927970-6

Online Store

The Maxei Finland Oy (0927970-6) online store sells Maxei Finland Oy products to private individuals of legal age in Finland. These terms and conditions apply to the commercial relationship between Maxei Finland Oy and its customers. Maxei Finland Oy reserves the right to change these terms and conditions unilaterally without prior notice. Orders are subject to the terms and conditions valid and accepted at the time of the order.

Prices

The prices in the Maxei Finland Oy (0927970-6) online store are in euros (€) and include Value Added Tax (25.5%), but do not include delivery to the customer. If there are clear pricing errors in the price list, the product will not be sold at the clearly lower price if it can be presumed that the customer understood the existence of the error. Product prices as well as delivery and installation prices are updated at regular intervals. We also reserve the right to make price corrections and adjustments due to technical and human errors.

Ordering

Products are selected on the website by adding them to the shopping cart. The order is sent by paying for the contents of the shopping cart in the online store's checkout function. By placing an order, you accept these terms of delivery, the product prices, and the delivery costs. If an email address is provided at the time of ordering, an order confirmation will be sent via email. The order confirmation indicates the ordered products and the price.

Payment Methods

Products and their postage costs are paid in connection with the order. In the online store, payments can be made using the following methods: Nordea, Osuuspankki, Danske Bank, Ålandsbanken, Handelsbanken, S-Pankki, Aktia, Säästöpankki, POP Pankki, Oma Säästöpankki, Visa, MasterCard, American Express, Jousto invoice and installment payment methods, and Paytrail account. Payment takes place via the Paytrail Oyj website.

Payment Service Provider

Paytrail Oyj (2122839-7) acts as the implementer of the payment brokerage service and the payment service provider in cooperation with Finnish banks and credit institutions. Paytrail Oyj appears as the payee on the bank statement or card invoice and forwards the payment to the merchant. Paytrail Oyj holds a payment institution license. In cases of reclamation, we ask that you contact the product supplier primarily.

Paytrail Oyj, Business ID: 2122839-7 Innova 2 Lutakonaukio 7 40100 Jyväskylä Phone: 0207 181830 www.paytrail.com

Delivery

Orders are posted on business days. The delivery time for products supplied from stock is usually 3–5 business days. If the products to be delivered are special order products, the delivery time is usually 1–3 weeks. Delivery costs are determined by the selected delivery method, possible additional services, and the weight and size of the order. You will see the delivery costs in the online store's checkout function before the final acceptance of the order. If a product has been lost or damaged during delivery, this must be reported to the online store immediately, but no later than within 14 days. Packages damaged in delivery must be reported immediately to the company responsible for the delivery.